Refund Policy
Product Delivery (Digital Downloads)
All products sold on Wrapsilo are delivered digitally through downloadable files.
After successful payment, you will receive an order confirmation email containing your order details and download information.
You can also access your purchased products through:
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Your Order Details page.
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Your Dashboard → Downloads section.
Please ensure your email address is correct. If you do not receive the confirmation email, check your spam or junk folder.
Download activity may be monitored to prevent unauthorized access and excessive downloading.
Refund & Exchange Policy
Due to the digital nature of our products, all purchases are generally considered final.
No Refunds or Exchanges
We do not offer refunds or exchanges for:
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Change of mind.
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Accidental or mistaken purchases.
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Products that have already been downloaded.
When a Refund Is Allowed
You may request a refund if:
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The purchased product has not been downloaded.
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Your refund request is submitted within 7 days of purchase.
Damaged or Defective Products
If a purchased file is blank, corrupted, incomplete, or not functioning as described, please contact our support team.
We will make reasonable efforts to:
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Fix or replace the defective file, or
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Issue a full refund if the problem cannot be resolved.
Important Notes
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Download activity is recorded to verify product access.
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Refund requests may be reviewed before approval.
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Approved refunds will be processed through the original payment method where possible.
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Nothing in this policy limits any consumer rights that cannot legally be excluded.
Contact Us
If you have any questions or need assistance with a purchase, please contact our support team through the Contact Us page.
Thank you for choosing Wrapsilo!